Department of DoubtForm 43: Colleague request, returned

How to say no to a coworker

Coworkers are tricky: you see them every day, you may need their help next week, and nobody wants to be the difficult one. But you cannot do everyone's favors and your own job. Here is how to say no to a coworker and keep things friendly, with 13 scripts for the usual situations.

Friendly, clear, about your work

  1. Stay friendly. A smile or a warm opening keeps it about the request, not the person.
  2. Be clear. "I can't" is better than "I'll try", which usually means a later, worse no.
  3. Point to your own work. Deadlines and priorities are reasons everyone at work understands.
  4. Offer a smaller yes, if you want. A link, a quick tip, a later time.

Scripts you can use

A favor or extra task

Covering a shift or a meeting

Hanging out after work

The coworker who keeps asking

Small talk when you need to focus

When to bring in your manager

If the requests keep coming because work is unevenly shared, or because someone keeps handing you their tasks, that is not a problem you have to solve alone. A short, neutral note to your manager about priorities ("Which should come first this week?") protects both you and the coworker.

Related guides

For your own workload, see how to say no to extra work and how to say no to your boss. For calendar invites, see how to decline a meeting, and for anything in writing, how to decline a request politely. All guides are on the guides page.

Questions about saying no to coworkers

How do you say no to a coworker politely?

Be friendly, be clear and point to your own work: "I'd like to help, but I'm at capacity with [project] this week." If you can, offer a smaller kind of help or a later time.

How do I say no to a coworker who wants to hang out?

Keep it warm and light, and decide whether you mean "not now" or "not really": "Thanks, I'm keeping my evenings free at the moment, but I'm up for lunch sometime." You do not have to turn every work friendship into an after-work one.

How do I say no to covering a coworker's shift?

Answer quickly so they can ask someone else: "I can't cover Saturday, sorry. I hope you find someone." If shift swaps are handled by a manager, point them there.

What if a coworker keeps asking me for help?

Help once, then set a pattern: "I'm happy to show you how to do this one, so you've got it next time." If it is about workload, it may be a conversation for your manager rather than the two of you.

Will saying no hurt my reputation at work?

A clear, friendly no rarely does. What hurts more is saying yes and then missing your own deadlines. Being reliable about what you do take on is what people remember.

The Department of Doubt is satire, but this page is a plain guide. See the satire notice and about the Department.